Goleader – Outdoor, Garden and Camping Furniture Manufacturer
FAQ
Welcome to our outdoor furniture FAQ. Here you'll find clear answers to the most frequently asked questions about Goleader's garden, patio, and camping furniture — from materials and maintenance to shipping and wholesale orders.
I’M AN END-CONSUMER
May I place a direct order with you?
Unfortunately no, at present GoLeader operates solely as a B2B company.
Where can I find your products?
Our extensive network of retail partners covers most countries. Want to know more? Just drop us a line at: info@goleadercorp.eu.
I need help with one of your products.
We recommend that you contact your retailer in the first instance. Be sure to include your proof of purchase and a brief descri ption of the problem you’re experiencing. If the retailer is unable to help, please contact us at info@goleadercorp.eu include all relevant information, the name of the retailer you purchased from and the feedback they provided. We’ll get back to you as soon as possible.
Where can I find the assembling and maintenance instructions for your products?
Instructions are included in the packaging of all products. We are working on making the instructions for all of our products available for download on our website. In the meantime, if you’ve misplaced the instructions, we recommend you contact the retailer directly for information on the assembling and maintenance of your products, or contact us at info@goleadercorp.eu.
I’M A CORPORATE BUYER
I’ve just learned about Goleader and I’d like to know more. Where can I find your catalog?
Just drop us an email at: info@goleadercorp.eu wrote and we will be happy to send you our latest catalogs.
As a new customer, how do I place an order with you?
For any order inquiries and for more information about how to order, please contact us at: info@goleadercorp.eu.
Do you consider commissions and bespoke designs?
Yes, we manufacture products both for our own brand and our customers’, and we are always open to discussing bespoke designs.
When should I place my order?
Production timescales and turnaround may vary according to the time of the year and the type of request. Please email us at info@goleadercorp.eu with the details of your request, and we will be happy to provide you with an accurate estimation.
What’s the lead time for shipments?
We will check and confirm the Estimated Shipment Date (ESD) upon receipt of your order or quotation. Please allow a minimum of 60 days delivery time from the ESD provided.